Nikon comes clean over Nikon D600 dust problem

    By | News | 24/02/2013 13:02pm
    1 Comment

    Nikon has made an official announcement about the notorious dust issue that seems to affect some new Nikon D600 digital SLRs.

    D600 dust

    Official service announcements have been made in Europe and in the USA, which acknowledge the issue and suggest the correct course of action if you experience this problem.

    You are asked to return your camera to a Nikon service centre for inspection and servicing should you can’t clear the problem using the usual advice given in the instruction manual.

    Following long-term testing of two D600 bodies, N-Photo recently published its own verdict on the problem – which seems to disappear almost as mysteriously as it first appears, after around 3000 frames of shooting.

    However, Nikon has taken some time to officially acknowledge the problem for this ‘budget’ full-frame DSLR which first went on sale in October 2012.

    In our post on the Nikon D600 dust issue we noted that we found more significant specks on one of our samples, but acknowledged that dust is always more of an issue on full-frame DSLRs than on DX models, due to the much larger sensor.

    The full text of the European advisory is as follows:

    To users of the Nikon D600 digital SLR camera

    Thank you for choosing Nikon for your photographic needs.Some users have indicated the appearance of multiple granular dust spots in images captured with the Nikon D600 digital-SLR camera.

    These granular dust spots are reflections of internal dust generated with camera operation, or external dust particles that have found their way into the camera, either, or both of which, have adhered to the camera’s low-pass filter.

    While the structure and concept of digital-SLR cameras makes the complete elimination of these dust spots very difficult, it has come to our attention that, in some rare cases, they may be reflected noticeably in images. Therefore, Nikon is informing users of a service to reduce this issue.

    Resolution

    As a first step, please follow the guidance from the User’s Manual (pages 301-305) related to the “Clean Image Sensor” function and manual cleaning using a blower. If these measures do not remove all dust particles and you are still experiencing problems, then please consult your nearest Nikon service center. They will keep your camera, examine it thoroughly, and service it as needed.

    Requesting service

    Please direct inquiries regarding this matter to your nearest Nikon service center.We hope that you will continue to choose Nikon for your photographic needs.

    The official advice makes no mention of the commonly held belief amongst D600 users that the ‘dust’ in question is in fact oil from the shutter, or that the problem disappears after the camera has been run in.

    READ MORE

    Nikon D7100 vs D600
    Nikon D600 full test
    Has the Nikon D600′s dust problems gone away
    How to clean your D-SLR sensor

    Posted on Sunday, February 24th, 2013 at 1:02 pm under News. You can subscribe to comments.

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